Welcome to Nordic Feed Horseline, operated by Nordic Feed Solutions AB (organization number 559272-7324).
By shopping with us, you accept these terms. We recommend reading them before completing a purchase.
1. General
These terms apply to purchases on the website www.nordicfeedhorseline.se.
We primarily sell to private individuals in Sweden and follow Swedish law, including the Consumer Sales Act and the Distance Contracts Act.
2. Company Information
Nordic Feed Solutions AB
Organization number: 559272-7324
Email: info@nordicfeedhorseline.se
Website: www.nordicfeedhorseline.se
3. Prices and Payment
All prices are shown in Swedish kronor (SEK) including VAT.
We offer payment via:
- Klarna (invoice, installment)
- Card payment (Visa, Mastercard)
- Swish
Payments are handled securely through our payment partners. No payment information is stored by us.
4. Shipping and Delivery
We deliver with DHL and PostNord.
Normal delivery time is 2–5 business days within Sweden, unless otherwise stated.
If an item is temporarily out of stock, we will contact you with information on the new delivery time or a refund option.
5. Right of Withdrawal and Returns
You have a 14-day right of withdrawal according to the Distance Contracts Act.
The withdrawal period starts from the day you receive the item.
For returns:
- The item must be unused and in its original packaging.
- You, as the customer, pay the return shipping for voluntary returns.
- If the item is damaged or defective, we cover the return shipping and replace the product or issue a refund.
Always contact us before returning an item via info@nordicfeedhorseline.se.
6. Complaints
If an item is defective or damaged upon delivery, please contact us as soon as possible with a picture and description.
7. Personal Data
We process your personal data according to our Privacy Policy (link to page).
We only use it to manage orders, payments, and customer service.
8. Cookies
We use cookies to improve your experience. Read more in our Cookie Policy.
9. Dispute Resolution
In case of a dispute, we follow decisions from the National Board for Consumer Disputes (ARN).
Disputes under these terms shall be resolved in accordance with Swedish law.
Contact
Nordic Feed Solutions AB
Email: info@nordicfeedhorseline.se
Website: www.nordicfeedhorseline.se